General Terms and Conditions of Sale and Delivery
Deliveries or pick-ups shall occur exclusively on the basis of the following terms and conditions; the content of these terms and conditions shall be deemed as accepted when the order is placed, and particularly with the acceptance of our quotations, order confirmations, or invoices. Special agreements must be made in writing.
Our prices are quoted exclusive of VAT, ex warehouse Leopoldsdorf. We expressly reserve the right to alter prices and products. Purchase orders shall be delivered at the applicable current prices without further enquiry. Our prices are quoted in EUR.
These general terms and conditions of sale and delivery shall be effectively immediately. Thus all older conditions shall lose their validity.
The minimum quantity per type shall be one original package. For larger quantities or annual agreements contact us without obligation.
The invoices shall be due and payable within 30 days of the invoice date, net. We reserve the right to charge interest on late payments, in addition to fees. In the event of default we shall take legal action.
Shipping, freight, postage, packaging
Pick-up shall always apply. We would be pleased to provide an appropriate quotation for carriage for transport and dispatch via post.
ZVG GesmbH shall guarantee packaging that is suitable for transport. Even in the case of freight-prepaid delivery the risk shall be transferred to the customer when the goods leave the warehouse.
Customer orders that we receive by 11:00 am, can still be shipped on the same day, if the goods are in stock. For goods that are not in stock, a procurement time of at least 5 to 14 workdays shall apply. The right of prior sale shall remain expressly reserved.
Our deliveries of goods shall be invoiced daily. At a net invoice value of less than EUR 125.00, we shall charge a small quantity surcharge of EUR 19.00. After the specified grace period we shall give unpaid receivables to the company Akzepta Inkasso Ges.m.b.H, Sironastrasse 3, 5071 Wals near Salzburg, Austria for processing.
If complaints should occur, they must be reported to us in writing within 8 days after receipt of the goods. The customer shall not be entitled to assert any further claims.
Returns shall only be accepted after prior agreement and in the original packaging. We shall not take back products that we do not keep in stock.
If the wrong goods or too many goods have been ordered, we shall bill 10% of the value of the goods, however at least EUR 15.00 for our time and effort.
We shall also bill the transport costs associated with the return.
Exchange of pallets
Pallets shall only be taken back in good condition in accordance with the SBB standard. We shall invoice for damaged pallets, as well as non-returned, non-exchanged pallets at cost price.
Provision of samples
On appropriate request, we would be pleased to send you samples and detailed product information.
Court of jurisdiction
Swiss law shall apply for the contract relationship. The court of jurisdiction shall be Korneuburg.